We are the UK’s leading specialists in helping people to find the right care. We were established 20 years ago, at first helping families who needed to choose a care home but today, we also do much more. We provide free, independent support enabling people to stay in their own home by arranging and managing all types of care packages. Our company is widely used and trusted by the NHS.

Find out more about what we do

Trusted care advisers

Established in 1995, we are the largest service of its kind in the UK

Our work supporting patients and their families was shortlisted in the Health Service Journal Awards

We were praised for best practice in Lord Carter's report for the Government on the NHS

Articles: care support and advice

Understanding frailty: a medical condition, not an inevitable part of ageing

We are all very familiar with the term ‘frail’ as a generalised description associated with age and poor health. Increasingly however, health professionals apply the term more precisely, to mean a specific condition which should be measured, diagnosed then carefully managed (just like a diagnosis of diabetes, arthritis or other condition). Frailty is characterised by […] Read more

Fit for frailty

Worried about your loved one’s memory and abilities? Why it is important to consider the possibility of depression as well as dementia

There has been a much needed focused on dementia in recent years, resulting in some notable improvements in awareness and diagnosis. However, it is worth reflecting that depression is more common in old age than dementia and is particularly at risk of remaining untreated and underdiagnosed. Although dementia and depression are distinct and different conditions, […] Read more


“I’m used to being able to sort things out in life, but finding care was something I felt wholly unprepared for. Being self-funding, we fell into a gap in terms of advice and support. The support I received from my adviser was very practical – I knew that I could get good advice from her quickly, whenever I needed it.”

Read Clive's story