Team Co-ordinator

Interested in becoming a Team Co-ordinator?

Our company continues to grow with increasing demand for our trusted, focused service to support patients and families. We are always keen to hear from suitable candidates for the role of service co-ordinators, leading teams who support patients and families as they choose a care home and move out of hospital.

About the role

Our company, which was established in 1995, provides services for the NHS throughout England. We help patients and their families to choose care and with all the necessary arrangements.

You will be based in the hospital where your scheme is commissioned. You will receive referrals from hospital staff and social workers for individuals who are medically fit to leave hospital but are not able to return to live in their own homes. You will manage your team to support families though every step of the process, meeting clear timescales for ensuring the patient moves into a community placement. This is a high quality service that evaluates very well with patients and families and also reduces unnecessary delays in this process.

What sort of person are we looking for?

As team leader, you will be the ambassador for this service – you will need to build strong, positive links with hospital staff, social workers and the different agencies involved. You will need to be passionate about the quality of the service and the difference it makes at a critical time in people’s lives. You will need the confidence, authority, credibility and charm to persuade others.

Managing the team will be a significant part of the role building friendly relationships, coaching, supporting and rewarding them should be something that you really enjoy and ideally have had experience of doing so in the past.

Our Team Co-ordinators come from a range of backgrounds, including Nursing, Social Work and Care Home Management. We have employed office managers, sales and marketing team leaders, mobile phone shop managers, lawyers but typically they come from a health and social care background.

You will also need to be highly organised and IT literate. All information must be recorded and you will be responsible for reporting on data and accounting for the service performance at senior meetings. At times of high demand, you will need stamina and the ability to ensure that your team works well under pressure.

Many of our employees are of graduate calibre, most with 5 GCSE’s at A-C level and above. Ideally we are looking for individuals who have pushed themselves gaining other relevant qualifications, for example B-TECH, NVQ’S or Higher Level Professional Qualifications.

Next steps

We are always interested in hearing from skilled and motivated people. We run schemes in different locations throughout England and are regularly commissioned to establish new services, so even if we are unable to interview you for a current role, we will keep your details on file to consider when future services are commissioned.

Please send your CV to Wendy Hawkins and please ensure that you include your mobile number on your CV as you would be contacted by text to arrange a structured competency-based telephone interview.

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