Business Information Reporting Manager

Guide Salary: £35k - £45k DOE

Closing Date: 28th November 2020

Location: Nantwich CW5 or Sutton Coldfield B72 and home based

Business Information Reporting Manager
Location: Nantwich CW5 or Sutton Coldfield B72 and home based
Salary: £35k – £45k DOE
Hours: 40hrs per week 

Interested in becoming a Business Information Reporting Manager? Do you own your own car and hold a full current driving licence?

We will need you to undergo an enhanced check with the Disclosure and Barring Service. 


About us

CHS Healthcare prides itself on being a dynamic company that has been synonymous with being a trusted provider to the NHS since 1995.  We hold a large number of contracts with the NHS and have an ever-expanding portfolio of work, making us the largest independent care coordinator in the UK.  Since 1995 we have built a reputation as a trusted service specialising in assisting with hospital discharges to suitable care homes or sourcing care packages for clients leaving hospital, whilst supporting families in the process. We are also the largest independent provider of Continuing Healthcare services to the NHS.  We employ more than 250 people who are situated in all regions of the UK.

You are unique, so are we. 

Here at CHS we are unique in what we do, so we need people who are unique to help us do it. We value the visible and invisible qualities, that make you who you are. 

We are passionate about supporting our patients and their families. To do that well, we need a workforce that reflects the diverse communities we serve. Our inclusive culture celebrates all of our differences, and we want you to feel empowered to bring your full, authentic self to work. We are proud members of the Disability Confident Scheme, and are dedicated to ensuring we attract, employ and develop individuals with disabilities, at all levels. If you have a disability, we would love the opportunity to speak to you and discuss the support we can offer.  Please contact our Recruitment/HR Department for a chat.


About the role

We are looking for a talented individual to lead and develop business information reporting within CHS.   Developing new and existing Qlik Sense reports and dashboards to meet both internal and external customer needs.  Work with the Account Management teams to commercialise Business Information reporting.  


Key Responsibilities/Accountabilities 

  • To deliver a reporting service that meets the current and future needs of the business
  • To work with Account Managers to drive revenue for business information reporting to ensure a return on investment
  • To support the business to embed reporting as a key operational accountability through coaching and educating of CHS staff
  • To ensure that all published reports are clear, robust, and well defined to support key business decisions
  • Ensure reporting service disciplines are established to include definitions, data ownership, schedules, monitoring, change management and appropriate data governance
  • To conduct reviews with business owners to ensure reporting remains current and in line with the needs of the business and our customers
  • To lead, manage and develop a small team of business information reporting analysts
  • To manage the relevant third parties that underpin the reporting service
  • To ensure that business KPI’s and SLA’s are measured and reported on
  • To effectively manage a pipeline of reporting request as well as ad-hoc reporting requirements
  • To be aware of current and future reporting trends and technologies
  • To produce and present business cases to support investment
  • To provide information to support contract negotiation processes


What sort of person are we looking for?

  • Able to build custom Qlik applications
  • Able to document and articulate business requirements
  • Able to work in a structured IT environment and follow compliance and change control processes whilst working to meet critical deadlines
  • Able to write stored procedures
  • Have a working knowledge in writing and troubleshooting SQL scripts
  • Have a working knowledge of NPrinting
  • Excellent interpersonal skills including the ability to interact with all levels of the organisation and external customers with Ability to persuade others (internal and external) of alternative viewpoint 
  • Excellent organisational skills and the ability to work independently
  • Excellent problem solving and analytical skills
  • Ability to summarise data effectively and succinctly
  • Ability to identify and call out risks

Qualifications and Key Skills Required 

  • Minimum of 5 years’ experience in business intelligence, analytics, and data management
  • Minimum of 3 years’ experience of working with Qlik, or similar BI tools (PowerBI, Tabelau), APIs, libraries, and development
  • Advanced level report/dashboard/visualisation development
  • Experienced in data warehouse / business intelligence / data modelling concepts
  • Qlik Certification

In return you will be given the opportunity to work in a company that is growing strongly year on year. CHS Healthcare can offer you career progression and ongoing training to help you achieve your career objectives.   We look for highly motivated individuals who have a genuine desire to build long lasting relationships and with a passion to succeed. We look forward to hearing from you. 


Next steps 

Please send your CV to: Maxine O’Neill

Please include your mobile number on your CV as you will be sent a text if you are shortlisted to take part in a structured competency-based telephone interview 

Closing Date for applications is: 28th November 2020

Due to the high volume of applications, we are unable to respond to candidates who are not shortlisted. Please therefore assume your application is unsuccessful if we have not contacted you three weeks following the closing date. 


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