Sally Olof was overwhelmed by the traumatic experience of finding a care home for her aunt Kit Francis. While Kit was in hospital following a fall, Sally was told her 95-year-old aunt would not be able to manage in her own home again.
Sally was given just one week to find a care home for her aunt, a former highly skilled dressmaker.
“Kit is a Londoner and was in hospital 60 miles from where I live. The whole experience was extremely traumatic as we were given so little time to find a care home.
“I didn’t know where to start in terms of finding a care home, but I wanted to bring Kit close to where I live so I could support her.
“My Carehome Selection adviser Marion Tunbridge was an absolute angel – I don’t know what I would have done without her.
“Marion could see how upset I was. We had little time, but I didn’t want to rush Kit into a home where she would be unhappy.
“Marion just picked things up and took all the pressure and the trauma away. She organised four visits and when I saw Cleeve Lodge I felt it was right instantly. I brought my husband and daughter to see it the next day and they thought it was wonderful too.
“Kit looks ten years younger since she has been in Cleeve Lodge. They do her hair and manicure her nails and she is more alert than she was living on her own at home.
“It was a very traumatic time but we know now that it was the right decision to move Kit to Cleeve Lodge as she wasn’t coping at home on her own.”